Understanding Utilities
Common Utilities
Electricity: Provided by companies like DTE Energy and Consumers Energy.
Natural Gas: Often from the same companies as electricity.
Water and Sewer: Managed by local municipalities.
Trash and Recycling: Services vary by location, handled by local cities or townships.
Internet and Cable: Offered by companies like Comcast, AT&T, and local providers.
Lease Considerations
Utilities Included: Check if rent covers any utilities (e.g., water, trash).
Responsibility: Know which utilities you must set up and pay for.
Meter Readings: Make sure starting readings are in your lease.
Submetering: Understand how shared meters calculate and bill your usage.
Appliance Plans
Service Plans: Cover the repair and maintenance of major appliances (e.g., furnace, air conditioner, refrigerator).
Replacement Plans: Offer discounted replacement options for appliances that cannot be repaired.
Combo Plans: Include both repair and replacement services.
Providers
DTE Energy: Offers appliance protection plans.
Consumers Energy: Provides similar plans for natural gas and electric appliances.
Utility Payment Assistance
Michigan Department of Health and Human Services (MDHHS): Offers State Emergency Relief (SER) for utility assistance.
The Heat and Warmth Fund (THAW): Provides utility assistance to low-income households.
United Way for Southeastern Michigan: Connects individuals to various assistance programs. Contact: Dial 2-1-1
What to Do If You Face a Utility Shut Off
Contact Your Utility Provider:
Explain your situation and request an extension or payment plan.
DTE Energy: (800) 477-4747
Consumers Energy: (800) 477-5050
Apply for Assistance:
Reach out to local assistance programs mentioned above for help with payments.
Seek Legal Aid:
If you believe the shutoff is unjust, contact legal aid services (Michigan Legal Help) for advice.
Prepare for Temporary Solutions:
Arrange for alternative heating, water, and lighting sources if a shutoff is imminent.
Tips for First-Time Renters or Homeowners
Before Moving In:
Budget for Utilities: Estimate monthly utility costs and include them in your budget.
Set Up Accounts Early: Contact utility providers to set up accounts before moving in.
Understand Usage: Learn how to read your meters and track usage to avoid surprises.
Ongoing Management:
Monitor Bills: Regularly review bills for accuracy.
Energy Efficiency: Implement energy-saving measures to reduce costs.
Report Issues Promptly: Notify your landlord or utility provider immediately if there are issues with your utilities.
Emergency Shelter Options Near You
If you don’t have a safe place to stay tonight, help is available. Reach out to a shelter in your area for a warm bed and support services. Find emergency shelter options in your county, and remember, there are people ready to help you find comfort and safety.
Wayne County
CAM: (313) 305-0311
Oakland County
HUD: (248) 858-5402
Macomb County
MHC: (586)-213-5757

Utilities and What You Need to Know
Managing utilities well is key to keeping your home comfortable and stable. This guide covers essential utilities, lease details, appliance plans, getting help with payments, and what to do if your utilities are turned off.
